QUESTIONS AND ANSWERS
PLEASE CLICK ON A QUESTION BELOW TO REVEAL THE ANSWER BENEATH IT.
HOW LONG HAVE YOU BEEN IN THIS BUSINESS?
SINCE 1998
HOW MUCH DOES A PHOTO SHOOT COST?
THE PRICE DEPENDS ON THE NEEDS OF YOUR INDIVIDUAL PROJECT. PLEASE PRINT AND FILL OUT THE PROJECT ASSESSMENT FORM ON OUR WEBSITE BY CLICKING HERE.
DO I NEED A PHONE CONSULTATION?
YES. IT’S OUR COMPANY REQUIREMENT TO SPEAK WITH EACH CLIENT OVER THE PHONE IN ORDER TO DISCUSS THE FINAL DETAILS OF YOUR PROJECT AND ANSWER ALL OF YOUR QUESTIONS PRIOR TO BOOKING A PHOTO SHOOT.
I GET REALLY NERVOUS IN FRONT OF THE CAMERA, HOW CAN YOU HELP?
WE TOTALLY GET IT! WE PROVIDE GENTLE DIRECTION BEFORE AND DURING THE PHOTO SHOOT AND HELP YOU FEEL AT EASE IN FRONT OF THE CAMERA. WE WORK TOGETHER TO FIND YOUR BEST ANGLES AND COMFORT WITH POSTURE. IT IS OUR JOB TO MAKE THE PROCESS EASY AND FUN. WE WILL HELP YOU IN YOUR CONFIDENCE AND TAKE TIME WITH YOU TO ACHIEVE AWESOME RESULTS.
DO YOU PROVIDE ANY HELP WITH GETTING READY FOR MY PHOTO SHOOT?
YES, WE ARE THRILLED TO HELP! WE ARE WELL VERSED IN VARIOUS SERVICE FROM APPROPRIATE COLOR/STYLE OF CLOTHING, SHOES, ACCESSORIES, LOCATIONS, TIME OF DAY, HAIR, MAKEUP, AND POST PRODUCTION. PLEASE DON’T HESITATE TO ASK DURING YOUR PHONE CONSULTATION.
HOW MANY PICTURES DO I GET?
YOU GET ALL GOOD FILES FROM YOUR PHOTO SHOOT (NO RETOUCHING INCLUDED) UNLESS SPECIFIED IN YOUR AGREEMENT. ALL FILES CAN BE PROVIDED ON A USB OR VIA DROP BOX TRANSFER. USE IS SUBJECT TO LICENSING AND USAGE CLEARLY INDICATED IN YOUR CONTRACT.
HOW SOON WILL I GET THE PHOTOGRAPHS?
USUALLY WITHIN 14 BUSINESS DAYS.
WHERE CAN I USE MY IMAGES AND FOR HOW LONG?
THE LICENSE SPECIFICS FOR THE USAGE OF YOUR IMAGES WILL BE CLEARLY INDICATED IN YOUR CONTRACT. YOU WILL TELL US THE USES FOR WHICH YOU INTEND TO USE THE PHOTOGRAPHY BY PHONE AND THE LICENSE TO USE THE PHOTOGRAPHS IN THE DESIRED MANNER WILL BE INCLUDED IN THE CONTRACT. THE CONTRACT WILL BE SIGNED ON THE DAY OF THE BOOKING.
DO I NEED MAKEUP AND HAIR DONE? DO YOU HAVE A MAKEUP ARTIST?
YES, YOUR HAIR AND MAKEUP SHOULD BE DONE PROFESSIONALLY. WE DO HAVE FREELANCE ASSOCIATES AVAILABLE BY REFERRAL, INCLUDING PERSONAL SHOPPERS AND FASHION STYLISTS.
HOW LONG DOES A SESSION TAKE?
ANYWHERE FROM ONE HOUR TO SEVERAL DAYS, DEPENDING ON THE PROJECT REQUIREMENTS.
CAN I BRING A FRIEND TO MY PHOTO SHOOT?
FOR ULTIMATE RESULTS, WE DO NOT PERMIT ADDITIONAL ATTENDANCE. TRUST US, IT’S FOR YOUR OWN GOOD!
WHERE DO WE TAKE PICTURES?
AT OUR STUDIO OR ON LOCATION AT A PLACE THAT WE SUGGEST OR THAT YOU SELECT. IMPORTANT NOTE: IT’S THE CLIENT’S RESPONSIBILITY TO ACQUIRE A PERMIT FOR ANY LOCATION THAT REQUIRES I. WE WILL NOT PROCEED WITH BOOKING A PHOTO SHOOT IF THE PERMIT IS NOT AVAILABLE.
WHAT IF I'M LATE TO MY PHOTO SHOOT?
PLEASE BE CONSIDERATE OF TE TIME SET ASIDE FOR YOUR SESSION! IF YOU’RE LATE, YOUR TIME WILL NOT BE MADE UP FOR YOU, THEREFORE YOUR PHOTO SHOOT WILL BE SHORTER.
WHAT ABOUT OVERTIME?
IF YOU NEED MORE TIME DURING A PHOTO SHOOT (TIME PERMITTING) WE HAVE ADDITIONAL OVERTIME-HOURLY RATES AVAILABLE THAT WILL BE APPLIED IMMEDIATELY TO THE TOTAL BALANCE FOR YOUR PHOTO SHOOT. (PRICE DETERMINED ON THE SPECIFICS OF YOUR PHOTO SHOOT)
HOW DOES THE PAYMENT WORK?
50% DEPOSIT OF YOUR PHOTO SHOOT’S TOTAL PRICE IS DUE ON THE DAY OF THE BOOKING IN ORDER TO RESERVE THE DATE FOR YOU.
DEPOSIT IN NONREFUNDABLE.
REMAINING BALANCE IS DUE ON THE DAY OF YOUR PHOTO SHOOT.
ALL MAJOR CREDIT CARDS ARE ACCEPTED.
WHAT IS YOUR CANCELLATION POLICY?
ONCE THE PHOTO SHOOT IS BOOKED WITH A NONREFUNDABLE DEPOSIT, YOU CAN RESCHEDULE ONE TIME NO LESS THAN 48 HOURS NOTICE. NO-SHOWS ARE CHARGED FULL PRICE FOR THE PHOTO SHOOT – NO EXCEPTIONS.
ALL SERVICES PROVIDED ON A NONREFUNDABLE BASIS.
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